SHIPPING & RETURNS
SHIPPING POLICY
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered a Shipping Method choice and their prices. We offer both USPS shipping and UPS shipping options. USPS for small orders under 1lb will certainly be the cheapest method typically $6.50. USPS options are all tracked. UPS options typically come into play for larger heavier orders over 1lb with minimum shipping charges for UPS averaging around $12.00. Please choose the shipping option that works best for your delivery area, time frame and budget. Selecting shipping directions is listed above the shipping options box. Read the directions on how to select your shipping option. Prices may be adjusted up or down if the system calculates incorrectly.
PLEASE NOTE:
There are NO expedited shipping options that pertain to in house handling times. Selecting Priority shipping, does not mean your package will arrive in 1, 2 or 3 days. It means your shipping time may be as low as the suggested number of days. Priority mail is NOT guaranteed by the USPS or by AirgunDesigns.com. In house handling times can be as much as a week or more. I try and ship packages on a regular basis but do not guarantee to ship everyday. Generally I am keeping up with getting out packages at least within a week and typically much faster than that but, there are many extenuating circumstances that may impact handling times.
RETURN & EXCHANGE POLICY
How do I return an item?
Return Policy
We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we
will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition".
Definition of new, unaltered and unused condition is:
• Never fired or attempted to fire. Never aired up , never filled or used in anyway.
You DO NOT have the option of trying the product out and then returning it. Once you fill an airtank and attach it to the gun and fire it with or without paintballs, it is considered used.
• Without showing signs of wear or damage in any way.
• Unopened, Unwashed, Unworn.
• Within 30 calendar days of the delivery date (after 30 days no returns are allowed)
• Unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's
particular item description.
If an item is received damaged or is incorrectly shipped by us please contact us immediately. Items that are defective and shipped
from us or items that you did not order but received from us will qualify for store credit or a refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 30 days
If you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
2734 Alan Dale Ln.
Yorkville, IL 60560
630.631.2007